Cannabis Is Failing First-Time Customers. Retailers Must Fix the Experience

First-time cannabis customers often enter dispensaries feeling overwhelmed, intimidated, and unsure they belong. As the industry matures, experience — not price or product innovation — will define which retailers earn trust and loyalty. From education and store design to leadership and staff training, this column explores why fixing the customer journey is no longer optional for sustainable growth.

Navigating 2025: Strategies for Thriving Amidst Risk and Competition in Cannabis

The cannabis sector is navigating heightened risks, with economic pressures, inflation and regulatory uncertainties straining operations. A reactive, “set-it-and-forget-it” mindset no longer will work...

Legal Psychedelics Set to Follow Cannabis Regulatory Blueprint

Twenty-five years after Colorado legalized medical cannabis and a decade since greenlighting adult-use sales, the Centennial State made history again as one of the...

Cannabis Is Failing First-Time Customers. Retailers Must Fix the Experience

First-time cannabis customers often enter dispensaries feeling overwhelmed, intimidated, and unsure they belong. As the industry matures, experience — not price or product innovation — will define which retailers earn trust and loyalty. From education and store design to leadership and staff training, this column explores why fixing the customer journey is no longer optional for sustainable growth.

Cannabis Rescheduling FAQ: Your Questions Answered

What cannabis rescheduling to Schedule III really means, how the process works, and why it matters for businesses and patients.
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President Donald Trump delivers remarks after signing an executive order to reclassify marijuana, directing federal agencies to expedite cannabis rescheduling from Schedule I to Schedule III.

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MJBizCon Reception Celebrates Women Shaping Cannabis Leadership

Women Grow and MJBizCon honored trailblazing women and spotlighted ongoing efforts to advance equity and leadership in cannabis.
A technician in protective gear uses a tablet to monitor cannabis plants inside a controlled cultivation environment.

Future-Proofing Cannabis Extraction With Natural Refrigerants

As synthetic refrigerants disappear, Huber’s natural temperature-control systems help extraction labs stay compliant, efficient, and future-proof.
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Automation for a New Era of Cannabis Pre-Roll Manufacturing

Hefestus brings decades of engineering expertise to cannabis with new donut-infusion and MAP technologies for next-generation pre-roll production.
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Researchers Suggest a Standardized Language for Cannabis Aroma

Oregon State researchers propose a standardized cannabis aroma lexicon, offering clearer pathways for quality assessment beyond THC and terpenes.
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Living Near Dispensaries Linked with More Cannabis Use, Less Heavy Drinking

Oregon researchers found closer proximity to cannabis retailers correlates with more cannabis use and lower heavy drinking rates.
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President Donald Trump delivers remarks after signing an executive order to reclassify marijuana, directing federal agencies to expedite cannabis rescheduling from Schedule I to Schedule III.
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